Keep your regulars happy with creative customer loyalty programs right within your POS system
It's simple. Let your customers enroll once, and earn rewards forever. Members get access to exclusive perks, surprise bonuses, and VIP treatment. No need for paper punch cards anymore–the POS handles it all digitally.Try it for free Talk to an expert now
Encourage repeat visits. Hana Retail makes it easy to sign up and get started with growing lifetime customer value!
Enjoy a well-created retail customer loyalty program feature that is easy to set up and offers customers rewards for their loyalty. Managing and tracking loyalty rewards is easy with the intuitive dashboard, so customers keep coming back.
Get StartedPersonalize your rewards, delight your customers
Make your customers feel special by offering personalized rewards that match their buying behavior. Use the data you collect to create rewards that are unique to each customer.
- Create tailored rewards based on the products that the customer purchases the most.
- Use data to target promotions and rewards to customers who are most likely to buy.
- Create exclusive offers for your top customers to keep them coming back for more & maximize the potential of the best retail loyalty programs.
Engage, reward, and repeat—boost your customer loyalty
Increase customer engagement by providing incentives for customers to interact with your brand. Use your loyalty program to drive engagement on social media, online, and in-store.
- Encourage customers to follow your social media accounts for exclusive deals and promotions.
- Create a referral program that rewards customers for bringing in new business.
- Use your loyalty program to encourage customer feedback and reviews.
Measure your success with precise insights
Leverage data to track the success of your loyalty program and make improvements where needed. Generate reliable reports consistently for your loyalty programs for customers.
- Use analytics to track customer behavior and identify areas where your loyalty program can be improved.
- Monitor customer retention rates to see how your loyalty program is impacting your bottom line.
- Use data to identify trends and adjust your loyalty program accordingly.
Never miss a customer's special occasion
Keep track of your customer’s life events and send them personalized reminders to make them feel valued. Enhance customer experience and build strong relationships.
- Set reminders for birthdays, anniversaries, and other important events for your customers.
- Offer special discounts or rewards for customers on their special occasions to show your appreciation.
- Use these reminders to reach out to customers and strengthen your relationship with them.
How Hana Retail Is The Best Choice For You?
Hana Retail can be your customer loyalty program software that conveniently integrates key functions like inventory management, purchase orders, sales, customer records, reports, etc. on a single platform. The flexible feature lets you launch your own loyalty program easily where customers can earn and redeem reward points on their purchases. This program can help increase repeat purchases and spending by rewarding regular customers. Retailers can create different reward tiers, issue coupons, and send targeted marketing emails to loyalty members directly from the POS system.
Have more questions about how Hana Retail can benefit your store? Know how!
What type of retail eCommerce stores do loyalty programs work best for?
Retail customer loyalty programs work best for stores that have repeat customers and customers who make frequent smaller purchases. Grocery stores, convenience stores, and pharmacies are great examples of businesses that benefit from loyalty programs since customers visit them regularly to purchase everyday essential items. The regular interactions allow the business to reward customer purchases over time and incentivize future visits.
How does a loyalty program work in a business?
Loyalty programs in retail work by customers signing up for a membership, usually for free. Members earn points or rewards each time they make a purchase. The longer they are a member and the more they spend, the higher their membership level and benefits grow. Rewards can include discounts, special offers, free items, or privileges. The POS system tracks all customer transactions and loyalty program engagement. It associates purchases with member accounts to reward points and update membership statuses automatically. Staff can easily look up member info and balances to ensure customers get their earned rewards during each visit.
How do you measure the impact of a loyalty program?
To measure the impact of your customer loyalty programs in retail, simply track key metrics in the POS and loyalty program data over periods of time. Compare customer retention rates, average spending amounts, number of visits, and purchase frequency before and after the launch of the program. Tracking redemption rates of rewards and whether rewards are influencing new or incremental purchases also gives you amazing insights. Analyzing changes in these metrics will help you understand if the program is achieving its goals of increasing customer lifetime value and sales.
